Refund & Cancellation Policy

This policy explains how TOEFLMock subscriptions are billed, how to cancel, and when a refund is and is not available. It applies to all paid subscriptions purchased at toeflmocktests.com. By subscribing, you agree to this policy together with our Terms of Service.

1. Subscriptions are recurring

TOEFLMock subscriptions are recurring. Each plan renews automatically at the end of its billing period and your payment method is charged again until you cancel:

• Weekly plan ($8) renews every 7 days.
• Monthly plan ($20) renews every 30 days.
• Premium plan ($50) renews every 75 days.

You authorise this recurring charge when you complete checkout. Our payment processor, Razorpay, also displays the recurring mandate before you confirm. You receive a receipt by email for each charge.

2. How to cancel

You can cancel any time from your account dashboard. Cancellation stops the next automatic charge. When you cancel, you keep full access for the remainder of the billing period you have already paid for, and the subscription simply does not renew after that. There is no cancellation fee.

3. Refunds

Because access is delivered immediately and in full for each billing period, payments are non-refundable, including for partially used periods, periods you did not use, or forgetting to cancel before a renewal. All sales are final, with one exception below.

4. The one exception: billing errors after cancellation

We will issue a refund if you were charged in genuine error, specifically where you had already cancelled your subscription and were still charged for a new billing period afterwards, or where you were charged more than once for the same period (a duplicate charge). In these cases the charge should not have happened, and we will refund it in full.

To request a refund under this exception, email admin@toeflmocktests.com within 14 days of the charge, from the email address on your account, including the payment date and amount. We will verify the cancellation and the charge in our records and, if confirmed, refund to your original payment method. Refunds are typically processed within 5 to 10 business days, depending on your bank or card provider.

Forgetting to cancel before a renewal does not qualify. If you did not cancel, the renewal is valid and non-refundable, though you can cancel at that point to stop future charges.

5. Free tier

The first test in every section, and the first full test, are free and require no payment, so nothing in this policy applies to them.

6. Changes to this policy

We may update this policy by posting a revised version on this page, with a new "Last updated" date. Changes apply to charges made after the update.

7. Contact

Questions about billing, cancellation, or a refund request:

Email: admin@toeflmocktests.com