Reading & Listening: Scored automatically from the answer key. Every question is reviewed twice before publication — once during authoring, once during QA.
Speaking & Writing: Evaluated by a human rater against the 1.0–6.0 band descriptors published by ETS for the 2026 redesign. Feedback includes band score, rationale anchored to the rubric, and three specific improvements.
Turnaround: 24–48 hours for most submissions. Longer during exam peak weeks (August, November, January).
What we don't do: We don't run submissions through an LLM and forward the output. Every response is opened, read, and scored by a person. If traffic ever makes that impossible, we'll say so plainly instead of quietly switching.